Gluwa, Inc. Terms of Use

Version 1.0
Last revised on: February 23, 2021

Please review these Terms of Use (“Terms” or “Gluwa Website Terms”) carefully, as they set forth the legally binding terms and conditions that govern your use of our websites located at https://gluwa.com and  https://gluwacoin.com, (“Websites”), your access to and use of our mobile, tablet and other smart device applications, and application program interfaces (“API”) services (collectively, "Apps"), including related trademarks, software code, and other intellectual property. By accessing or using the Websites, you represent that you are age 18 or older. If you are between the ages of 13 and 17 or the age of majority in your jurisdiction, you represent that your legal guardian has reviewed and agreed to these Terms.
The Websites are a copyrighted work belonging to Gluwa, Inc. (“Gluwa,” “Company,” “us,” “our,” and “we”). Your submission of information, including personally identifiable information (“PII”), through or in connection with the Websites is governed by the terms of our privacy policy as updated from time to time, available at https://gluwa.com/legal/privacy (“Privacy Policy”). All such additional terms, guidelines, and rules, including our Privacy Policy and Gluwa Wallet Terms, available at https://gluwa.com/legal/wallet, are incorporated by reference into these Terms.
You consent to us collecting, accessing, using, processing, disclosing and retaining any PII you provide to us for the purpose of us providing the Services (defined below) to you. This consent is not related to, and does not affect, any rights or obligations we or you have in accordance with data protection laws, privacy laws, and regulations.

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THESE TERMS SET FORTH THE LEGALLY BINDING TERMS AND CONDITIONS THAT GOVERN YOUR USE OF THE SERVICES. BY ACCESSING OR USING THE SERVICES, YOU ARE ACCEPTING THESE TERMS (ON BEHALF OF YOURSELF OR THE ENTITY THAT YOU REPRESENT), AND YOU REPRESENT AND WARRANT THAT YOU HAVE THE RIGHT, AUTHORITY, AND CAPACITY TO ENTER INTO THESE TERMS (ON BEHALF OF YOURSELF OR THE ENTITY THAT YOU REPRESENT). IF YOU DO NOT AGREE WITH ALL OF THE PROVISIONS OF THESE TERMS, DO NOT ACCESS AND/OR USE THE SERVICES (AS DEFINED BELOW).
THESE TERMS REQUIRE THE USE OF ARBITRATION (SECTION 10.2) ON AN INDIVIDUAL BASIS TO RESOLVE DISPUTES, RATHER THAN JURY TRIALS OR CLASS ACTIONS, AND ALSO LIMIT THE
REMEDIES AVAILABLE TO YOU IN THE EVENT OF A DISPUTE.
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  1. 1. DESCRIPTION OF THE SERVICES.

    Gluwa offers access to its wallet service (“Gluwa Wallet”) and educational resources (“Documentation”) through its Websites. Users may sign up for an account on the Websites in order to acquire API keys to access Gluwa’s Apps (“Account”).

    1. 1.1 Users.

      Users of the Websites (“Users”) will be able to access and browse the Website including the Documentation (“Browsing Services”), and access Gluwa’s Apps (“Wallet Services”). A User is not required to register an Account to access the Browsing Services or Wallet Services.

    2. 1.2 Registered Users.

      Users who sign up for an Account will be able to access the Browsing Services, Wallet Services, and the API services (“Additional Features”) (collectively, the “Services”).

  2. 2. ACCOUNTS.

    1. 2.1 Account Creation.

      In order to access the Additional Features, you must register for an Account and provide certain information about yourself as prompted by the registration form. You represent and warrant that: (a) all required registration information you submit is truthful and accurate; (b) you will maintain the accuracy of such information. GLUWA WILL NOT BE LIABLE FOR ANY LOSS OR DAMAGE AS A RESULT OF YOUR FAILURE TO PROVIDE US WITH ACCURATE INFORMATION OR TO KEEP YOUR ACCOUNT SECURE.

    2. 2.2 Account Responsibilities.

      You may not resell or make available your Account to any other person or entity. You are responsible for maintaining the confidentiality of your Account login information and are fully responsible for all activities that occur under your Account. You agree to immediately notify Gluwa of any unauthorized use, or suspected unauthorized use of your Account or any other breach of security. Gluwa cannot and will not be liable for any loss or damage arising from your failure to comply with the above requirements.

    3. 2.3 Consent to access, processing and storage of your personal data.

      You consent to us accessing, processing and retaining any PII you provide to us for the purpose of us providing the Services to you. This consent is not related to, and does not affect, any rights or obligations we or you have in accordance with data protection laws, privacy laws, and regulations. You can withdraw your consent at any time by closing your account with us. However, we may retain and continue to process your PII for other purposes. Please see our Privacy Policy for further information about how we process your PII, and the rights you have in respect of this.

    4. 2.4 Account Deletion.

      Gluwa may suspend or terminate your Account in accordance with Section 9. You may delete your Account at any time, for any reason, by following the instructions on the https://help.gluwa.com. Where Gluwa has terminated your account in accordance with the Terms, or in response to a request for account deletion, your access to your Gluwa Wallet remains unaffected.

      Once your Account has been deleted, you will no longer have access to the API keys necessary to access the Gluwa Apps. Please ensure that you have saved a copy of your API keys before deleting your account.

  3. 3. ACCESS TO THE SERVICES

    1. 3.1 License.

      Subject to these Terms, Gluwa grants you a non-transferable, non-exclusive, revocable, limited license to use and access the Services for your own personal and noncommercial use.

    2. 3.2 Certain Restrictions.

      The rights granted to you in these Terms are subject to the following restrictions: (a) you shall not license, sell, rent, lease, transfer, assign, distribute, host, or otherwise commercially exploit the Websites, whether in whole or in part, or any content displayed on the Websites; (b) you shall not (directly or indirectly) modify, decipher, disassemble, reverse compile or reverse engineer or otherwise attempt to derive any source code or underlying ideas or algorithms of any part of the Services; (c) you shall not access the Service in order to build a similar or competitive website, product, or service; (d) translate, or otherwise create derivative works of any part of the Services; (e) rent, lease, distribute, or otherwise transfer any of the rights that you receive hereunder; (f) frame or mirror any part of the Service without Gluwa’s express prior written consent; (g) create a database by systematically downloading and storing Website or API content; (h) use any robot, spider, search/retrieval application or other manual or automatic device to retrieve, harvest, index, “scrape,” “data mine” or in any way gather Website or API content or reproduce or circumvent the navigational structure or presentation of the Website without Gluwa’s express prior written consent and (i)  except as expressly stated herein, no part of the Website may be copied, reproduced, distributed, republished, downloaded, displayed, posted or transmitted in any form or by any means. Unless otherwise indicated, any future release, update, or other addition to functionality of the Website or API shall be subject to these Terms. All copyright and other proprietary notices on the Website or API (or on any content displayed on the Website or API) must be retained on all copies thereof.

    3. 3.3 Modification.

      Gluwa reserves the right, at any time, to modify, suspend, or discontinue the Services (in whole or in part) with or without notice to you.  You agree that Gluwa will not be liable to you or to any third party for any modification, suspension, or discontinuation of the Services or any part thereof.

    4. 3.4 No Support or Maintenance.

      You acknowledge and agree that Gluwa will have no obligation to provide you with any support or maintenance in connection with the Services.

    5. 3.5 Ownership.

      You acknowledge that all the intellectual property rights, including copyrights, patents, trademarks, and trade secrets, in the Services and its content are owned by Gluwa.  Neither these Terms (nor your access to the Services) transfers to you or any third party any rights, title or interest in or to such intellectual property rights, except for the limited access rights expressly set forth in these Terms. Gluwa and its suppliers reserve all rights not granted in these Terms. There are no implied licenses granted under these Terms.

    6. 3.6 Acceptable Use Policy.

      The following terms constitute our “Acceptable Use Policy”:

      (a) You agree not to: (i) upload, transmit, or distribute to or through the Services any computer viruses, worms, or any software intended to damage or alter a computer system or data; (ii)  use the Services to harvest, collect, gather or assemble information or data regarding other users, including e-mail addresses, without their consent; (iii) interfere with, disrupt, or create an undue burden on servers or networks connected to the Services, or violate the regulations, policies or procedures of such networks; (iv) attempt to gain unauthorized access to the Services (or to other computer systems or networks connected to or used together with the Services), whether through password mining or any other means; (iv) harass or interfere with any other user’s use and enjoyment of the Services; or (v) use software or automated agents or scripts to produce multiple accounts on the Websites, or to generate automated searches, requests, or queries to (or to strip, scrape, or mine data from) the Services (provided, however, that we conditionally grant to the operators of public search engines revocable permission to use spiders to copy materials from the Services for the sole purpose of and solely to the extent necessary for creating publicly available searchable indices of the materials, but not caches or archives of such materials, subject to the parameters set forth in our robots.txt file).

    7. 3.7 Enforcement.

      We reserve the right (but have no obligation) to investigate and/or take appropriate action against you in our sole discretion if you violate the Acceptable Use Policy or any other provision of these Terms or otherwise create liability for us or any other person. Such action may include terminating your Account in accordance with Section 9, and/or reporting you to law enforcement authorities.

    8. 3.8 Feedback.

      If you provide Gluwa with any feedback or suggestions regarding the Services (“Feedback”), you hereby assign to Gluwa all rights in such Feedback and agree that Gluwa shall have the right to use and fully exploit such Feedback and related information in any manner it deems appropriate. Gluwa will treat any Feedback you provide to Gluwa as non-confidential and non-proprietary.  You agree that you will not submit to Gluwa any information or ideas that you consider to be confidential or proprietary.

  4. 4. INDEMNIFICATION.

    You agree to indemnify and hold Gluwa (and its officers, employees, and agents) harmless, including costs and attorneys’ fees, from any claim or demand made by any third party due to or arising out of (a) your use of the Services, (b) your violation of these Terms, or (c) your violation of applicable laws or regulations. Gluwa reserves the right, at your expense, to assume the exclusive defense and control of any matter for which you are required to indemnify us, and you agree to cooperate with our defense of these claims. You agree not to settle any matter without the prior written consent of Gluwa. Gluwa will use reasonable efforts to notify you of any such claim, action or proceeding upon becoming aware of it.

  5. 5. THIRD-PARTY LINKS & ADS; OTHER USERS

    1. 5.1 Third-Party Links & Ads.

      The Websites may contain links to third-party websites and services, and/or display advertisements for third parties (collectively, “Third-Party Links & Ads”). The inclusion of any link is not and does not imply an affiliation, sponsorship, endorsement, approval, investigation, verification or monitoring by Gluwa of any information, materials, products, or services contained in or accessible through any Third-Party Application. Such Third-Party Links & Ads are not under the control of Gluwa, and Gluwa is not responsible for any Third-Party Links & Ads.  Gluwa provides access to these Third-Party Links & Ads only as a convenience to you, and does not review, approve, monitor, endorse, warrant, or make any representations with respect to Third-Party Links & Ads.  Neither Gluwa nor its partners endorse any of the opportunities that appear on these Websites, nor does Gluwa and/or its partners make any recommendations regarding the appropriateness of particular opportunities for any Users. Each User must review and evaluate the opportunities in such User’s own discretion and determine the suitability of entering into any transaction. You use all Third-Party Links & Ads at your own risk, and should apply a suitable level of caution and discretion in doing so. When you click on any of the Third-Party Links & Ads, the applicable third party’s terms and policies apply, including the third party’s privacy and data gathering practices. You should make whatever investigation you feel necessary or appropriate before proceeding with any transaction in connection with such Third-Party Links & Ads.

    2. 5.2 Release.

      You hereby release and forever discharge Gluwa (and our officers, employees, agents, successors, and assigns) from, and hereby waive and relinquish, each and every past, present and future dispute, claim, controversy, demand, right, obligation, liability, action and cause of action of every kind and nature (including personal injuries, death, and property damage), that has arisen or arises directly or indirectly out of, or that relates directly or indirectly to, the Services (including any or act or omission of any Third-Party Links & Ads).  IF YOU ARE A CALIFORNIA RESIDENT, YOU HEREBY WAIVE CALIFORNIA CIVIL CODE SECTION 1542 IN CONNECTION WITH THE FOREGOING, WHICH STATES: “A GENERAL RELEASE DOES NOT EXTEND TO CLAIMS WHICH THE CREDITOR DOES NOT KNOW OR SUSPECT TO EXIST IN HIS OR HER FAVOR AT THE TIME OF EXECUTING THE RELEASE, WHICH IF KNOWN BY HIM OR HER MUST HAVE MATERIALLY AFFECTED HIS OR HER SETTLEMENT WITH THE DEBTOR.”

  6. 6. ACCURACY OF INFORMATION.

    We attempt to ensure that the information that we provide on these Websites are complete, accurate and current. Despite our efforts, the information on these Websites may occasionally be inaccurate, incomplete or out of date. We make no representation as to the completeness, accuracy or correctness of any information on these Websites.

  7. 7. DISCLAIMERS

    THE SERVICES ARE PROVIDED ON AN “AS-IS” AND “AS AVAILABLE” BASIS, AND GLUWA (AND OUR SUPPLIERS) EXPRESSLY DISCLAIM ANY AND ALL WARRANTIES AND CONDITIONS OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING ALL WARRANTIES OR CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, QUIET ENJOYMENT, ACCURACY, OR NON-INFRINGEMENT.  WE (AND OUR SUPPLIERS) MAKE NO WARRANTY THAT THE SERVICES WILL MEET YOUR REQUIREMENTS, WILL BE AVAILABLE ON AN UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE BASIS, OR WILL BE ACCURATE, RELIABLE, FREE OF VIRUSES OR OTHER HARMFUL CODE, COMPLETE, LEGAL, OR SAFE.  IF APPLICABLE LAW REQUIRES ANY WARRANTIES WITH RESPECT TO THE SERVICES, ALL SUCH WARRANTIES ARE LIMITED IN DURATION TO NINETY (90) DAYS FROM THE DATE OF FIRST USE.

    GLUWA DOES NOT ENDORSE ANY OTHER THIRD PARTY AND SHALL NOT BE RESPONSIBLE IN ANY WAY FOR ANY TRANSACTIONS YOU ENTER INTO WITH OTHER USERS. YOU AGREE THAT GLUWA WILL NOT BE LIABLE FOR ANY LOSS OR DAMAGES OF ANY SORT INCURRED AS THE RESULT OF ANY INTERACTIONS BETWEEN YOU AND OTHER USERS.

    SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES, SO THE ABOVE EXCLUSION MAY NOT APPLY TO YOU.  SOME JURISDICTIONS DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO THE ABOVE LIMITATION MAY NOT APPLY TO YOU.

  8. 8. LIMITATION ON LIABILITY

    TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT SHALL GLUWA BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY LOST PROFITS, LOST DATA, OR ANY INDIRECT, CONSEQUENTIAL, EXEMPLARY, INCIDENTAL, SPECIAL OR PUNITIVE DAMAGES ARISING FROM OR RELATING TO THESE TERMS OR YOUR USE OF, OR INABILITY TO USE, THE SERVICES, EVEN IF GLUWA HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.  ACCESS TO, AND USE OF, THE SERVICES IS AT YOUR OWN DISCRETION AND RISK, AND YOU WILL BE SOLELY RESPONSIBLE FOR ANY DAMAGE TO YOUR DEVICE OR COMPUTER SYSTEM, OR LOSS OF DATA RESULTING THEREFROM.

    TO THE MAXIMUM EXTENT PERMITTED BY LAW, NOTWITHSTANDING ANYTHING TO THE CONTRARY CONTAINED HEREIN, OUR LIABILITY TO YOU FOR ANY DAMAGES ARISING FROM OR RELATED TO THIS AGREEMENT (FOR ANY CAUSE WHATSOEVER AND REGARDLESS OF THE FORM OF THE ACTION), WILL AT ALL TIMES BE LIMITED TO A MAXIMUM OF FIFTY US DOLLARS (U.S. $50). THE EXISTENCE OF MORE THAN ONE CLAIM WILL NOT ENLARGE THIS LIMIT.

    SOME JURISDICTIONS DO NOT ALLOW THE LIMITATION OR EXCLUSION OF LIABILITY FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU.

  9. 9. TERM AND TERMINATION.

    Subject to this Section, these Terms will remain in full force and effect while you use the Services. We may suspend or terminate your rights to use the Services (including your Account) at any time for any reason at our sole discretion, including for any use of the Services in violation of these Terms. Upon termination of your rights under these Terms, your Account and right to access and use the Services will terminate immediately. You understand that any termination of your Account may involve deletion of your access to your API keys associated with your Account from our live databases.  Gluwa will not have any liability whatsoever to you for any termination of your rights under these Terms, including for termination of your Account. Even after your rights under these Terms are terminated, the following provisions of these Terms will remain in effect: Sections 3.2 through 3.6, and Sections 4, 5, 7 and 8.

  10. 10. GENERAL

    1. 10.1 Changes.

      These Terms are subject to occasional revision, and if we make any substantial changes, we may notify you by sending you an e-mail to the last e-mail address you provided to us (if any), and/or by prominently posting notice of the changes on our Services.  You are responsible for providing us with your most current e-mail address.  In the event that the last e-mail address that you have provided us is not valid, or for any reason is not capable of delivering to you the notice described above, our dispatch of the e-mail containing such notice will nonetheless constitute effective notice of the changes described in the notice.  Any changes to these Terms will be effective one (1) day following the earlier of our dispatch of an e-mail notice to you (if applicable) or one (1) day following our posting of notice of the changes on our Websites.  These changes will be effective immediately for new users of our Services.  Continued use of our Services following notice of such changes shall indicate your acknowledgement of such changes and agreement to be bound by the terms and conditions of such changes.

    2. 10.2 Dispute Resolution.

      Please read this Arbitration Agreement carefully.  It is part of your contract with Gluwa and affects your rights.  It contains procedures for mandatory binding arbitration and a class action waiver.

      • (a) Applicability of Arbitration Agreement.

        All claims and disputes (excluding claims for injunctive or other equitable relief as set forth below) between Gluwa and any User or Registered User that cannot be resolved informally or in small claims court shall be resolved by binding arbitration on an individual basis under the terms of this Arbitration Agreement.  Unless otherwise agreed to, all arbitration proceedings shall be held in English.  This Arbitration Agreement applies to you and Gluwa, and to any subsidiaries, affiliates, agents, employees, predecessors in interest, successors, and assigns, as well as all authorized or unauthorized users or beneficiaries of services or goods provided under the Terms.

      • (b) Notice Requirement and Informal Dispute Resolution.

        Before either party may seek arbitration, the party must first send to the other party a written Notice of Dispute (“Notice”) describing the nature and basis of the claim or dispute, and the requested relief.  Each party hereby irrevocably and unconditionally consents to service of process through personal service at their corporate headquarters, registered address, or primary address (for individuals or sole proprietors). Nothing in these Terms will affect the right of any party to serve process in any other manner permitted by Law. After the Notice is received, you and Gluwa may attempt to resolve the claim or dispute informally.  If you and Gluwa do not resolve the claim or dispute within thirty (30) days after the Notice is received, either party may begin an arbitration proceeding.  The amount of any settlement offer made by any party may not be disclosed to the arbitrator until after the arbitrator has determined the amount of the award, if any, to which either party is entitled.

      • (c) Arbitration Rules.

        Arbitration shall be initiated through the American Arbitration Association (“AAA”), an established alternative dispute resolution provider (“ADR Provider”) that offers arbitration as set forth in this section.  If AAA is not available to arbitrate, the parties shall agree to select an alternative ADR Provider.  The rules of the ADR Provider shall govern all aspects of the arbitration, including but not limited to the method of initiating and/or demanding arbitration, except to the extent such rules are in conflict with the Terms.  The AAA Consumer Arbitration Rules (“Arbitration Rules”) governing the arbitration are available online at www.adr.org or by calling the AAA at 1-800-778-7879.  The arbitration shall be conducted by a single, neutral arbitrator.  Any claims or disputes where the total amount of the award sought is less than Ten Thousand U.S. Dollars (US $10,000.00) may be resolved through binding non-appearance-based arbitration, at the option of the party seeking relief.  For claims or disputes where the total amount of the award sought is Ten Thousand U.S. Dollars (US $10,000.00) or more, the right to a hearing will be determined by the Arbitration Rules.  Any hearing will be held in a location within 100 miles of your residence, unless you reside outside of the United States, and unless the parties agree otherwise.  If you reside outside of the U.S., the arbitrator shall give the parties reasonable notice of the date, time and place of any oral hearings. Any judgment on the award rendered by the arbitrator may be entered in any court of competent jurisdiction.  If the arbitrator grants you an award that is greater than the last settlement offer that Gluwa made to you prior to the initiation of arbitration, Gluwa will pay you the greater of the award or $2,500.00.  Each party shall bear its own costs (including attorney’s fees) and disbursements arising out of the arbitration and shall pay an equal share of the fees and costs of the ADR Provider.

      • (d) Additional Rules for Non-Appearance Based Arbitration.

        If non-appearance based arbitration is elected, the arbitration shall be conducted by telephone, online and/or based solely on written submissions; the specific manner shall be chosen by the party initiating the arbitration.  The arbitration shall not involve any personal appearance by the parties or witnesses unless otherwise agreed by the parties.

      • (e) Time Limits.

        If you or Gluwa pursue arbitration, the arbitration action must be initiated and/or demanded within the statute of limitations (i.e., the legal deadline for filing a claim) and within any deadline imposed under the AAA Rules for the pertinent claim.

      • (f) Authority of Arbitrator.

        If arbitration is initiated, the arbitrator will decide the rights and liabilities, if any, of you and Gluwa, and the dispute will not be consolidated with any other matters or joined with any other cases or parties.  The arbitrator shall have the authority to grant motions dispositive of all or part of any claim.  The arbitrator shall have the authority to award monetary damages, and to grant any non-monetary remedy or relief available to an individual under applicable law, the AAA Rules, and the Terms.  The arbitrator shall issue a written award and statement of decision describing the essential findings and conclusions on which the award is based, including the calculation of any damages awarded.  The arbitrator has the same authority to award relief on an individual basis that a judge in a court of law would have.  The award of the arbitrator is final and binding upon you and Gluwa.

      • (g) Waiver of Jury Trial.

        THE PARTIES HEREBY WAIVE THEIR CONSTITUTIONAL AND STATUTORY RIGHTS TO GO TO COURT AND HAVE A TRIAL IN FRONT OF A JUDGE OR A JURY, INSTEAD ELECTING THAT ALL CLAIMS AND DISPUTES SHALL BE RESOLVED BY ARBITRATION UNDER THIS ARBITRATION AGREEMENT.  ARBITRATION PROCEDURES ARE TYPICALLY MORE LIMITED, MORE EFFICIENT AND LESS COSTLY THAN RULES APPLICABLE IN A COURT AND ARE SUBJECT TO VERY LIMITED REVIEW BY A COURT.  IN THE EVENT ANY LITIGATION SHOULD ARISE BETWEEN YOU AND GLUWA IN ANY STATE OR FEDERAL COURT IN A SUIT TO VACATE OR ENFORCE AN ARBITRATION AWARD OR OTHERWISE, YOU WAIVE ALL RIGHTS TO A JURY TRIAL, INSTEAD ELECTING THAT THE DISPUTE BE RESOLVED BY A JUDGE.

      • (h) Waiver of Class or Consolidated Actions.

        ALL CLAIMS AND DISPUTES WITHIN THE SCOPE OF THIS ARBITRATION AGREEMENT MUST BE ARBITRATED OR LITIGATED ON AN INDIVIDUAL BASIS AND NOT ON A CLASS BASIS, AND CLAIMS OF MORE THAN ONE USER CANNOT BE ARBITRATED OR LITIGATED JOINTLY OR CONSOLIDATED WITH THOSE OF ANY OTHER USER.

      • (i) Confidentiality.

        All aspects of the arbitration proceeding, including but not limited to the award of the arbitrator and compliance therewith, shall be strictly confidential.  The parties agree to maintain confidentiality unless otherwise required by law.  This paragraph shall not prevent a party from submitting to a court of law any information necessary to enforce this Agreement, to enforce an arbitration award, or to seek injunctive or equitable relief.

      • (j) Severability.

        If any part or parts of this Arbitration Agreement are found under the law to be invalid or unenforceable by a court of competent jurisdiction, then such specific part or parts shall be of no force and effect and shall be severed and the remainder of the Agreement shall continue in full force and effect.

      • (k) Right to Waive.

        Any or all of the rights and limitations set forth in this Arbitration Agreement may be waived by the party against whom the claim is asserted.  Such waiver shall not waive or affect any other portion of this Arbitration Agreement.

      • (l) Survival of Agreement.

        This Arbitration Agreement will survive the termination of your relationship with Gluwa.

      • (m) Small Claims Court.

        Notwithstanding the foregoing, either you or Gluwa may bring an individual action in small claims court.

      • (n) Emergency Equitable Relief.

        Notwithstanding the foregoing, either party may seek emergency equitable relief before a state or federal court in order to maintain the status quo pending arbitration.  A request for interim measures shall not be deemed a waiver of any other rights or obligations under this Arbitration Agreement.

      • (o) Claims Not Subject to Arbitration.

        Notwithstanding the foregoing, claims of defamation, violation of the Computer Fraud and Abuse Act, and infringement or misappropriation of the other party’s patent, copyright, trademark or trade secrets shall not be subject to this Arbitration Agreement.

      • (p) Courts.

        In any circumstances where the foregoing Arbitration Agreement permits the parties to litigate in court, the parties hereby agree to submit to the personal jurisdiction of the courts located within New York County, New York, for such purpose.

    3. 10.3 Export.

      The Services may be subject to U.S. export control laws and may be subject to export or import regulations in other countries. You agree not to export, reexport, or transfer, directly or indirectly, any U.S. technical data acquired from Gluwa, or any products utilizing such data, in violation of the United States export laws or regulations.

    4. 10.4 Disclosures.

      Gluwa is located at the address in Section 10.10. If you are a California resident, you may report complaints to the Complaint Assistance Unit of the Division of Consumer Product of the California Department of Consumer Affairs by contacting them in writing at 400 R Street, Sacramento, CA 95814, or by telephone at (800) 952-5210.

    5. 10.5 Electronic Communications.

      The communications between you and Gluwa use electronic means, whether you use the Services or send us emails, or whether Gluwa posts notices on the Websites or communicates with you via email. For contractual purposes, you (a) consent to receive communications from Gluwa in an electronic form; and (b) agree that all terms and conditions, agreements, notices, disclosures, and other communications that Gluwa provides to you electronically satisfy any legal requirement that such communications would satisfy if it were be in a hardcopy writing. The foregoing does not affect your non-waivable rights. Your consent will remain in effect until you withdraw it.

    6. 10.6 Entire Terms.

      These Terms constitute the entire agreement between you and us regarding the use of the Services. The section titles in these Terms are for convenience only and have no legal or contractual effect. The word “including” means “including without limitation.” If any provision of these Terms is, for any reason, held to be invalid or unenforceable, the other provisions of these Terms will be unimpaired and the invalid or unenforceable provision will be deemed modified so that it is valid and enforceable to the maximum extent permitted by law. You confirm that you are acting on your own behalf and not for the benefit of any other person. Your relationship to Gluwa is that of an independent contractor, and neither party is an agent or partner of the other.  These Terms, and your rights and obligations herein, may not be assigned, subcontracted, delegated, or otherwise transferred by you without Gluwa ’s prior written consent, and any attempted assignment, subcontract, delegation, or transfer in violation of the foregoing will be null and void.  Gluwa may freely assign these Terms.  The terms and conditions set forth in these Terms shall be binding upon assignees.

    7. 10.7 Waiver.

      A waiver by Gluwa of any right or remedy under these Terms shall only be effective if it is in writing, executed by a duly authorized representative of Gluwa and shall apply only to the circumstances for which it is given. Our failure to exercise or enforce any right or remedy under these Terms shall not operate as a waiver of such right or remedy, nor shall it prevent any future exercise or enforcement of such right or remedy.  No single or partial exercise of any right or remedy shall preclude or restrict the further exercise of any such right or remedy or other rights or remedies.

    8. 10.8 Governing Law and Jurisdiction.

      These Terms and any dispute or claim arising out of or in connection with their subject matter or formation (including non-contractual disputes or claims) shall be governed by and construed in accordance with the law of Delaware.  You agree that the courts of Delaware shall have exclusive jurisdiction to settle any dispute or claim arising out of or in connection with the subject matter or formation (including non-contractual disputes or claims) of these Terms.

      If you are located outside of the United States (U.S.), you use or access the Services solely at your own risk and initiative. The Service is controlled and operated from facilities within the U.S. This Services is not intended to subject Gluwa to non-U.S. jurisdiction or laws, except as otherwise expressly stated in this Agreement. The Service may not be appropriate or available for use in some jurisdictions. Gluwa and its partners do not represent or warrant that the Services or any part thereof are appropriate or available for use in any particular jurisdiction other than the United States. In choosing to access the Services, you do so on your own initiative and at your own risk, and you are responsible for complying with all local laws, rules and regulations.

      SOME JURISDICTIONS HAVE CONSUMER PROTECTION AND OTHER LEGISLATION WHICH MAY APPLY TO THE SERVICES AND WHICH DO NOT ALLOW CERTAIN PROVISIONS SUCH AS LIMITATIONS OF LIABILITY AND EXCLUSION OF CERTAIN WARRANTIES, AMONG OTHERS. TO THE EXTENT THAT A LIMITATION, EXCLUSION, RESTRICTION OR OTHER PROVISION SET OUT BELOW IS SPECIFICALLY PROHIBITED BY APPLICABLE LAW, SUCH LIMITATION, EXCLUSION, RESTRICTION OR PROVISION MAY NOT APPLY TO YOU.

    9. 10.9 Copyright/Trademark Information.

      Copyright © 2021 Gluwa Inc. All rights reserved.  All trademarks, logos and service marks (“Marks”) displayed on the Websites are our property or the property of other third parties. You are not permitted to use these Marks without our prior written consent or the consent of such third party which may own the Marks.

    10. 10.10 Contact Information:

      Gluwa, Inc.
      support@gluwa.com